Rated 1 out of 5 by from Faulty and Unreliable Purchased 2 printheads to replace 2 that were still in warranty. The replacements were bad and now I'm up to 5 print heads in the last 30 days. Another failed today and it is under warranty until 2025.
Date published: 2024-03-05
Rated 1 out of 5 by from HP support for printheads is trash I bought our R2000 earlier this year and haven't had many issues until today. We discovered that one of our white printheads was leaking all over the place. It is still in warranty and I submitted to HP to get a new one. I was told before getting a replacement I would need to INSTALL THE LEAKING PRINTHEAD and run a bunch of diagnostics. I absolutely refused and told them the images of the printhead leaking ink all over my production table would have to suffice. I love the machine, but HP support is trash.
Date published: 2023-07-12
Rated 1 out of 5 by from Horrible Printheads from HP This is the 2nd printhead changed out from the original one with our R1000 machine, ink just pours out everywhere. HP - What's going on with these new printheads? New printheads are universal for all color slots and are not designated to a color. Why?
Date published: 2023-06-23
Rated 1 out of 5 by from Hp 886 printheads Printheads failed and we would like to see if we can get a replacement as they are new?
Date published: 2021-11-14